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CONFERENCE SESSIONS AT A GLANCE 

TUESDAY, APRIL 2, 2019 

The Indian Gaming Tradeshow & Convention Delivers a comprehensive education program covering
topics for every member of your team.The National Indian Gaming Association is committed to providing
relevant, informative and valuable conference sessions to give you the tools and resources you need to
help your business thrive. 

THE FOLLOWING TRACKS WILL BE INCLUDED IN THE 2019 PROGRAM:

Casino Resort Operations Management & Development 
Emerging Gaming  Marketing 
Enterprise Development  National Indian Gaming Commission 
Finance  Regulation & Compliance 
Food & Beverage  Security & Surveillance 
Gaming Operations  Sports Betting 
Hot Topics  Women in Tribal Gaming 
Legislative & Policy   

 

**Conference sessions are subject to change. Please continue to check back for the latest updates in our 2019 program. 

TRACK: CASINO RESORT OPERATIONS 
MEETING ROOM 4 
Sessions:
9:00 am - 9:50 am
Tackling the Unique IT Challenges of Today's Casinos 
2:00 pm - 2:50 pm
Ensure Technology Is Not Taking Service Out Of Guest Service 
10:00 am - 10:50 am
VIP Customer Retention: Don't Let Your Biggest Revenue Producers Walk Out The Door
3:00 pm - 3:50 pm
Tribal Casino Resort, F&B and Hotel Operations: Metrics For Assessment 
11:00 am - 11:50 am 
Balancing the Needs Of Your Hotel and Casino 
4:00 pm - 4:50 pm 
The Players Club: An Asset with Countless Points of Return

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TRACK: EMERGING GAMING
MEETING ROOM 3 
Sessions:
9:00 am - 9:50 am
How Small to Mid-Size Casinos Are Capitalizing On Social Gaming 
2:00 pm - 2:50 pm
Casino Floor Innovation: The Latest in Slots, Class II and Table Games Technology 
10:00 am - 10:50 am
From Concept To Generating Revenue: On-Boarding New Gaming Verticals & Technology
3:00 pm - 3:50 pm
Online Gaming In Indian Country: 30 Years After IGRA 
11:00 am - 11:50 am 
Skill-Based Gaming: The State Of The Industry 
4:00 pm - 4:50 pm 
Integrating eSports Into Your Casino: Opportunities in Tribal Gaming 

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TRACK: ENTERPRISE DEVELOPMENT
MEETING ROOM 2 
Sessions:
9:00 am - 9:50 am 
Backing Yourself Out of the Corner 
2:00 pm - 2:50 pm
Don't Break the Bank: Building on a Budget 
10:00 am - 10:50 am 
Moving Beyond Strategic Planning to Implementation 
3:00 pm - 3:50 pm 
Repostitioning Your Gaming Brand Through Expansion and Renovation

11:00 am - 11:50 am 
Trends in Non-Gaming Amenities 

4:00 pm - 4:50 pm 
Promoting Economic Development and Self Governance Through Intergovernmental Relations 

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TRACK: FINANCE
MEETING ROOM 1B
Sessions:
9:00 am - 9:50 am
Capital Sourcing for Small and Mid-Size Casinos 
2:00 pm - 2:50 pm
Understanding and Managing Tribal Casino Accounting and Finance 
10:00 am - 10:50 am 
Financial Reporting Update for Tribal Gaming...2019 and Beyond 
3:00 pm - 3:50 pm
GASB's Newly Created Tribal Working Group
11:00 am - 11:50 am 
How Does Data Analytics Help Identify Malfeasance? 
4:00 pm - 4:50 pm 
Training for Compliance and Operational Efficiency 

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TRACK: FOOD & BEVERAGE
MEETING ROOM 1A
Sessions:
9:00 am - 9:50 am
Top 10 Secrets to Maximizing Your F&B Profits While Delighting Your Guests 
2:00 pm - 2:50 pm
Drive Thru Profits: How a Food Franchise Could Help Kickstart YourTribal Economy 
10:00 am - 10:50 am 
Curbing Waste in the Kitchen: The Path to Sustainability 
3:00 pm - 3:50 pm
Turning Your F&B From Loss Leader to Profit Center 
11:00 am - 11:50 am 
TBA 
4:00 pm - 4:50 pm 
Modern Convenience: Service Automation From The Casino Floor  
 

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TRACK: GAMING OPERATIONS
MEETING ROOM 11B
Sessions:
9:00 am - 9:50 am
Advanced Optimization in Table Games
2:00 pm - 2:50 pm
Artificial Intelligence and Optimization in Gaming 
10:00 am - 10:50 am
Class II/Class III Technologies That Can Be Leveraged To Modernize Compliance 
3:00 pm - 3:50 pm
Class II, Not Second Class  
11:00 am - 11:50 am 
Responsible Gaming Initiatives: Keep Our Gaming Healthy 
4:00 pm - 4:50 pm 
TBA 

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TRACK: HOT TOPICS
MEETING ROOM 11A
Sessions:
9:00 am - 9:50 am
NIGA 2019: Update on Tribal Opioid Litigation
2:00 pm - 2:50 pm
The Expanding CIO Role
10:00 am - 10:50 am
Booking Big Entertainment In A Small Market 
3:00 pm - 3:50 pm
Leveraging Community Service to Grow Your Reputation
11:00 am - 11:50 am 
The Power of Can
4:00 pm - 4:50 pm 
Data Driven Decision-Making On A Budget  

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TRACK: LEGISLATIVE & POLICY
MEETING ROOM 10
Sessions:
9:00 am - 9:50 am
Govt-to-Govt Relations: The New Gaming Paradigm
2:00 pm - 2:50 pm
A National View on Gaming Litigation in the U.S. 
10:00 am - 10:50 am
UPDATE: U.S. Federal and State Gaming Legislation
3:00 pm - 3:50 pm
TBA
11:00 am - 11:50 am 
UPDATE: Litigation Before Supreme Court of the United States
4:00 pm - 4:50 pm
The State of Tribal Gaming: Past, Present, Future 

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TRACK: MANAGEMENT & DEVELOPMENT
MEETING ROOM 9 
Sessions:
9:00 am - 9:50 am
Critical Data Analytics For Small & Mid-Sized Tribal Casinos 
2:00 pm - 2:50 pm
How to Create a "Culture of Service" that Your Employees Will Embrace 
10:00 am - 10:50 am
Generational Problems: Making it Work with Every Generation
3:00 pm - 3:50 pm
How to Be Innovative in the Saturated World of Gaming
11:00 am - 11:50 am 
Budgeting and Long-Term Financial Planning in Tribal Gaming
4:00 pm - 4:50 pm 
Indian Gaming Training & Development: Orientation to Leadership 

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TRACK: MARKETING
MEETING ROOM 8 
Sessions:
9:00 am - 9:50 am
Is A Brand Worth it? 
2:00 pm - 2:50 pm
Help, A Giant Casino is my Competition! How Mid-Sized Tribal Casinos Thrive in a Competitive Atmosphere  
10:00 am - 10:50 am
Applying a Risk-Based Internal Audit Approach to Marketing
3:00 pm - 3:50 pm 
How Tribal Casinos Can Leverage Local Hotel Rooms to Drive Play and Guest Satisfaction
11:00 am - 11:50 am 
How Small to Mid-Sized Tribal Properties Can Leverage Data Analytics
4:00 pm - 4:50 pm 
Brand Partnerships with Influencers 

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TRACK: NATIONAL INDIAN GAMING COMMISSION
MEETING ROOM 7B
Sessions:
9:00 am - 9:50 am
Promotions and Player Tracking "The Real Risk to Your Bottom Line"
2:00 pm - 2:50 pm
What You Need To Know About the AUP
10:00 am - 10:50 am
Introduction to Part 518 Self-Regulation
3:00 pm - 3:50 pm
Financial Statements For Commissioners
11:00 am - 11:50 am 
The NIGC Takes Your Questions 
4:00 pm - 4:50 pm 
547 Compliance 

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TRACK: REGULATION & COMPLIANCE
MEETING ROOM 7A
Sessions:
9:00 am - 9:50 am
Tribal Cannabis 2019: The Latest Legislative & Regulatory Issues 
2:00 pm - 2:50 pm
Making Compliance Work for Your Casino
10:00 am - 10:50 am
Gaming Compliance to Prevent Risky Business 
3:00 pm - 3:50 pm
Fraud in Casinos & Reports
11:00 am - 11:50 am 
TBA
4:00 pm - 4:50 pm 
New NIGC Class III MICS Standards

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TRACK: SECURITY & SURVEILLANCE
MEETING ROOM 16A
Sessions:
9:00 am - 9:50 am
How To Watch a Game You Never Dealt 
2:00 pm - 2:50 pm
Title 31/Anti-Money Laundering (AML) Risk Assessments & Emerging Risks
10:00 am - 10:50 am
Creating a Cyber Resilient Organization 
3:00 pm - 3:50 pm
Cyber-Security Threats, Trends and Strategies 
11:00 am - 11:50 am 
RFID and Security: Table Games & Money Cages
4:00 pm - 4:50 pm 
Robocop: Casino Security in the 21st Century 

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TRACK: SPORTS BETTING
MEETING ROOM 16B
Sessions:
9:00 am - 9:50 am
U.S. Sports Betting After PASPA
2:00 pm - 2:50 pm
What The U.S. Can Learn From the European Sports Betting Market
10:00 am - 10:50 am
Beyond the Margin: What Else Does Sports Betting Do For Your Property? 
3:00 pm - 3:50 pm
Using Sports Betting To Enhance Your Land-Based and Mobile Offering  
11:00 am - 11:50 am 
The Federal Wire Act: How the DOJ Memo Affects Tribal Gaming 
4:00 pm - 4:50 pm 
Sports Betting and State Compacting: Playing Your Own Game

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TRACK: TRIBAL GAMING PROTECTION NETWORK
MEETING ROOM 14B
Sessions:
9:00 am - 9:50 am
Managing a Critical Incident from Start to Finish
2:00 pm - 2:50 pm
TBA
10:00 am - 10:50 am
Active Shooter Strategies to Increase Survivability 
3:00 pm - 3:50 pm
TBA
11:00 am - 11:50 am 
TBA 
4:00 pm - 4:50 pm 
TBA

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TRACK: WOMEN IN TRIBAL GAMING
MEETING ROOM 14A
Sessions:
9:00 am - 9:50 am
Preparing for Leadership: Lessons For The Next Generation Serving on Boards/Councils
2:00 pm - 2:50 pm
Success Through Perseverance 
10:00 am - 10:50 am
Women: Ellevate Your Woman In Gaming Brand 
3:00 pm - 3:50 pm
Women in Tribal Gaming: Success, Setbacks, and the Pathway Forward
11:00 am - 11:50 am 
Developing Your Plan of Action For Success 
4:00 pm - 4:50 pm 
Workplace & Domestic Violence 

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APRIL 1- 4, 2019
San Diego Convention Center

 

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