2020 CONFERENCE PROGRAM 

Wednesday, March 25, 2020

The Indian Gaming Tradeshow & Convention delivers a comprehensive education program covering topics for every member of your team. The National Indian Gaming Association is committed to providing relevant, informative, and valuable conference sessions to give you the tools and resources you need to help your business thrive.
 
The following tracks and sessions will be included in the 2020 Conference Program:

TRACK: CASINO & RESORT OPERATIONS
Topics include:
9:00 am - 9:50 am
A.I. and Predictive Analytics: What the Future Holds and How to Get Started
2:00 pm - 2:50 pm
Can A.I. Really Make a Difference on Your Casino Floor? 
10:00 am - 10:50 am
Mobile First Player & Guest Experience: Transforming the Operations of a Casino Resort
3:00 pm - 3:50 pm
Understanding the Value of the Casino Hotel Guest 
11:00 am - 11:50 am
Are Your Table Games Procedures Hurting Your Guest Experience and Bottom Line?
4:00 pm - 4:50 pm
Connected Data: The Competitive Differentiator for Tribal Resort Casinos 

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TRACK: EMERGING GAMING
Topics include:
9:00 am - 9:50 am
The Future of Casino Game Design
2:00 pm - 2:50 pm
A.I.: Create Parity Between Regulated Tribal Gaming & Unregulated Entertainment Choices
10:00 am - 10:50 am
The Seventh Category of Casino Floor Games: Interactive Video Gaming

3:00 pm - 3:50 pm
The Future of Mobile in Tribal Gaming 

11:00 am - 11:50 am
Innovation: From Ideas to Indian Country Firsts 
4:00 pm - 4:50 pm 
E-Sports: The Answer to the Generational Question? 

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TRACK: ENTERPRISE DEVELOPMENT
Topics include:
9:00 am - 9:50 am
CASE STUDY: How the Choctaw Casino & Resort - Durant's World-Class Expansion Uplifts the Local and Regional Economy 
2:00 pm - 2:50 pm
Why a Guaranteed Maximum Price Contract is Neither Guaranteed Nor a Maximum Construction Themed
10:00 am - 10:50 am
The Sky is Not the Limit: Upward Development and the Future of Urban Tribal Gaming 
3:00 pm - 3:50 pm
Implementing Effective Diversification Due Diligence Strategies in New Gaming/Hospitality Markets 
11:00 am - 11:50 am
The Design Build Process: Streamlining Construction and Mitigating Risk Through Integrated Project Delivery 

4:00 pm - 4:50 pm
Tribal Economic Development Corporations: Best Practices and Lessons Learned

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TRACK: FINANCE
Topics include:
9:00 am - 9:50 am
Financial Reporting Update for 2020 and Beyond
2:00 pm - 2:50 pm
Moving Toward Continuous Accounting 
10:00 am - 10:50 am
Operations and Gaming Commission: Building a Strong Relationship 
3:00 pm - 3:50 pm
Auditing the Sports Book 
11:00 am - 11:50 am
Cash Analytics: The Cost of Cash Churn 
4:00 pm - 4:50 pm
Understanding Financial Statements: The Language of Accounting 

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TRACK: FOOD & BEVERAGE 
Topics include:
9:00 am - 9:50 am
Title coming soon! 
2:00 pm - 2:50 pm
Maximizing Food and Beverage Profit 
10:00 am - 10:50 am
Developing a New Food and Beverage Program
3:00 pm - 3:50 pm
Why Craft Beer has Transformed the Beer Market Forever and is Now a Magnet to the Millennial Generation 

11:00 am - 11:50 am 
Internal Control for Food and Beverage 

4:00 pm - 4:50 pm
Feeding Economic Development: How Food Sovereignty Supports Tribal Gaming 

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TRACK: GAMING OPERATIONS
Topics include:
9:00 am - 9:50 am
Generation Z and Responsible Gaming in Tribal Gaming
2:00 pm - 2:50 pm
The Best in Indian Gaming Protection and Surveillance Training 
10:00 am - 10:50 am 
Title coming soon! 
3:00 pm - 3:50 pm
Achieving Regulatory Balance: Gaming Activities vs. Non Gaming Activities in a Gaming Operation
11:00 am - 11:50 am
Head in the Clouds? Getting Ahead with Cloud Technologies 
4:00 pm - 4:50 pm
Open Source Software in Tribal Casinos: How "Free to Use" and "Free to Contribute" Software Could Change Your Business 

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TRACK: HOT TOPICS
Topics include:
9:00 am - 9:50 am
Sensory Informed Design: Using Neuroscience to Inform the Built Environment in Design and Shape Your Guests and Team Member Experiences 
2:00 pm - 2:50 pm
Pursuing Commercial Gaming and it Effect on Sovereignty
10:00 am - 10:50 am 
The New Consumer Privacy Laws: Information Gathering and Consumer Protection
3:00 pm - 3:50 pm
Where There's Smoke: An Overview of Research into the Impact of Non-Smoking Constraints on Tribal Casino Operations in California 

11:00 am - 11:50 am
Innovations in Class II Gaming 

4:00 pm - 4:50 pm
Growing STEM in Indian Country 

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TRACK: LEGISLATIVE & POLICY 
Topics include:
9:00 am - 9:50 am
Legislative Updates in Washington, D.C. and the U.S. 
2:00 pm - 2:50 pm
Tribal Cannabis 2020: Organization Development, Legal Climate, Regulatory and Audit Issues 
10:00 am - 10:50 am
Legal & Court Updates from NARF 
3:00 pm - 3:50 pm
Empowering Tribes, Building Strong Tribal Economics and Ensuring Our Future Through the Native American Voting Initiatives 
11:00 am - 11:50 am
The Economic and Fiscal Impacts of Indian Gaming: Beyond Reservations 
4:00 pm - 4:50 pm
Responsible Gaming, Sports Betting and Lessons from the UK

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TRACK: MANAGEMENT & DEVELOPMENT 
Topics include:
9:00 am - 9:50 am
3 Powerful Ways to be an Influential & Impactful Leader 
2:00 pm - 2:50 pm
The Evolution of Women in Tribal Gaming 
10:00 am - 10:50 am
Successful Tools to Lead Your Team Through Change and Disruption
3:00 pm - 3:50 pm
Leveraging HR to Impact the Bottom Line
11:00 am - 11:50 am
LGBT in Our Tribal Enterprises: Recognition, Inclusion and Protection. What is Your Plan? 
4:00 pm - 4:50 pm
Motivating Your Team for Greater Efficiency 

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TRACK: MARKETING 
Topics include:
9:00 am - 9:50 am
Direct Mail at the Speed of Omnichannel Marketing 
2:00 pm - 2:50 pm
How to Save $300,000 in 2020 with this One Easy Decision 
10:00 am - 10:50 am
Data & Brands: 21st Century Odd Couple? 
3:00 pm - 3:50 pm
Improve Your Tribal Marketing Player Worth Segmentation: Are You Using the Best Metrics to Market to Your Guests? Can You Just Use ADT? 
11:00 am - 11:50 am
Digital Marketing in an Oversaturated World: Is Your Message Being Heard? 

4:00 pm - 4:50 pm
What is the ROI on Casino Entertainment 

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TRACK: NATIONAL INDIAN GAMING COMMISSION 
Topics include:
9:00 am - 9:50 am
NIGC FAQ Panel 
2:00 pm - 3:50 pm 
CJIS: Pathway to Compliance 
10:00 am - 10:50 am 
IT Threats Going Into 2020 

 
11:00 am - 11:50 am
Critical Thinking: Enhancing the Internal Audit 
4:00 pm - 4:50 pm
Title coming soon! 

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TRACK: REGULATION & COMPLIANCE 
Topics include:
9:00 am - 9:50 am
Title 31 Anti-Money Laundering 2020 Omnibus
2:00 pm - 2:50 pm
The Importance of Regulating Mixed Martial Arts at Tribal Resorts and Casinos 
10:00 am - 10:50 am
GASB 87 and Your Gaming Operation: A Practical Process for Implementation 
3:00 pm - 3:50 pm
Volatility Analysis 
11:00 am - 11:50 am
Managing the Relationship Between Regulator and Casino Management and Regulator and Tribal Government 
4:00 pm - 4:50 pm
Overcoming the Licensing Challenges of International Screening 

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TRACK: SECURITY & SURVEILLANCE 
Topics include:
9:00 am - 9:50 am
Top Cybersecurity Challenges for Gaming and Hospitality Operations
2:00 pm - 2:50 pm
Facial Recognition: The Dawn of a Technological Epoch 
10:00 am - 10:50 am
When the Lights Go Out: Addressing Issues from Power Outages, Wildfires, and Other Natural Disasters 
3:00 pm - 3:50 pm
Title coming soon! 
11:00 am - 11:50 am
Latest in Security Technology 
4:00 pm - 4:50 pm
Looking at the Essentials of Event Security at Your Entertainment Venue 

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TRACK: SPORTS BETTING
Topics include:
9:00 am - 9:50 am
Finding the Right Sports Betting Partner
2:00 pm - 2:50 pm
Sports Betting and the IRS 
10:00 am - 10:50 am
Sports Betting in Tribal Casinos: Indian Lands, State Compacts and the Internet 
3:00 pm - 3:50 pm
Sports Betting & Tribal Gaming Roundtable
11:00 am - 11:50 am
Licensing Your Sports Book 
4:00 pm - 4:50 pm
Event Wagering/Sports Betting Fundamentals 

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Please continue to check back for additional information as we update the 2020 program! 

March 24-27, 2020
San Diego Convention Center

 

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