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Contact your Exhibitor Services Manager at IndianGaming.es@clarionevents.com.
Is Converge+ right for me?
Converge+ combines badge scanning, voice capture, and full conversation recording (with consent) into one mobile platform. It uses AI to instantly analyze interactions, score leads, and generate personalized follow-up—giving you real-time insights and unmatched post-event ROI.
By capturing richer data—like voice notes, conversation context, and behavioral signals—Converge+ helps you follow up while interest is high. AI-powered segmentation and lead scoring make it easy to prioritize and personalize outreach, boosting conversion.
Yes. You can request a demo or preview of Converge+ by contacting the Exhibitor Services team at IndianGaming.es@clarionevents.com.
You’ll receive lead details including contact info, role, company, conversation notes, and lead scoring—all accessible in the Converge+ Insights portal for 30 days post-event.
Data security is our top priority. All badge scans are encrypted, and our system prevents unauthorized third-party access. Converge+ is GDPR-compliant and follows industry best practices for data privacy. Data stays secure from capture to portal upload.
No separate device is needed—your smartphone is your scanner. Device rental options may be available at future events.
At least 30 days before the show, you will receive an email from Indian Gaming Tradeshow & Convention Converge+ with the subject line: “Action Required: Complete Your Converge+ Setup”.
Check your spam folder first for an email from Indian Gaming Tradeshow & Convention Converge+ with the subject line: “Action Required: Complete Your Converge+ Setup”.
If it’s not there, contact your Exhibitor Services Manager at IndianGaming.es@clarionevents.com.
Yes. Onboarding connects your teammates to their licenses to start scanning. It is also where you add product information and marketing assets to help inform the system, improving AI insights and autogenerated emails.
Refunds are subject to event policies and timing. Please contact your Exhibitor Services Manager at IndianGaming.es@clarionevents.com.
Setup takes minutes. Once you receive your login, you can assign licenses to team members, upload product info and marketing assets, and connect to your CRM.
You’ll use the Indian Gaming mobile app, which includes Converge+ scanning and all show info—no additional downloads required.
The app works offline and stores scans on your device. Once you reconnect, your data will sync automatically.
Log in to the Indian Gaming mobile app with the email you registered with to claim your account. You'll see a banner in the app for the Converge+ Scan tool. Once you click the banner, you can begin scanning. No set up required once logged in.
Yes. You can skip the prompts by selecting the 3 bars in the top right corner of the screen. A tool bar will pop up from the bottom, select the three dots on the right. Once the page menu is pulled up, find “camera” and “Microphone” and change the dropdowns on each to “allow” . Now you will no longer be asked every time!
Yes, with attendee consent. Converge+ allows you to capture voice notes or full audio to help personalize follow-up and improve lead quality.
The data is sent to your Converge+ Insights portal, where it’s aggregated with notes and recordings. You can also view all your scans on your Converge+ Scan homepage to review and edit notes or contact information.
Yes. You must obtain verbal consent before recording any conversation. The app includes a prompt to help facilitate this.
Yes. You will be able to send follow-up emails directly through the app when you click on the lead. You can attach marketing assets that you uploaded during onboarding.
Yes. All the marketing assets that you uploaded during Converge+ onboarding will be available to add to the auto-generated emails.
There will be dedicated staff at the show to support you. Contact details will be shared with you in an email right before the show.
You’ll see lead scores, conversation summaries, engagement tags, and filters by role, location, and interest level. You can sort, segment, and export leads easily.
You will have access to your leads for 30 days after the event closes.
Premium tier users may receive extended access and additional analytics. Contact IndianGaming.es@clarionevents.com if you’re interested in learning more about upgrades.
No, currently follow-up emails can only be sent through the scanning app. However, you can export your leads and send your own emails.
Yes. You can download your leads as a CSV file from your Converge+ Insights portal.
Check your spam folder first. If it’s not there, contact IndianGaming.es@clarionevents.com.
Can't find the answer to your question? Contact your Exhibitor Services Manager at IndianGaming.ES@clarionevents.com
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